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Privacy

WE RESPECT YOUR PRIVACY

At your first consultation Redcliffe & Northside Rheumatology will provide you with a copy of our Privacy Statement. Once read and signed this will form part of your personal medical record.

 

In order to provide you with the highest standard of medical care, this practice is required to collect personal information from you. This information covers details including your name, address, telephone number and email. It is also necessary for the doctor to obtain from you details regarding your general health and past medical surgical events. This general health picture will allow the treating doctor to plan your care properly.

 

Some of this information may be of a personal nature and/or sensitive so you would not wish it to be unnecessarily disclosed to others.

 

We value the need to safeguard this information and, in accordance with the principles laid down in privacy legislation and the guidelines issued by the Australian Medical Association, we would like to assure you that:

 

  • This information will only be used by the treating doctor in order to deliver your care to the highest standards.
  • It will not be disclosed to those not associated with your treatment, without your express consent.
  • You may seek access to the information held about you and we will provide this access without undue delay. This access may be by inspection of your medical records at the time of appointment or by special access or copying of information at other times.
  • We will take reasonable steps to ensure at all times that the details we keep about you are accurate, complete and up-to-date.
  • We will take reasonable steps to protect this information from misuse or loss and from unauthorised access, modification or disclosure.
  • Our staff are trained to respect these principles at all times.
  • If you consent to correspondence or results being sent via email please be aware of the inherent risks associated with this.

 

If you have any questions regarding the information we collect from you and hold in your medical records, please do not hesitate to ask us.  We are acting in your best interests at all times.